Your orders will be shipped within 24 hours, and a tracking number will be added to the system so you can easily track your order. For returns, you can initiate a return within 7 days of receiving the product, provided the product's transparent packaging is unopened and unused. The refund process will begin after the returned product is inspected. Depending on the bank's operating system, the process for the cancellation or refund to be reflected on your card can take an average of 1-3 business days for credit cards and 7-14 business days for debit cards. Refunds for payments made via wire transfer/EFT are processed within 24 hours.

Advantage, Axess, Bankkart, Bonus, CardFinans, Maxsimum, Paraf, Sağlam Kart and World credit card holders have the opportunity to pay in installments and with points.